When ordering a physical product, it will be sent within 1-2 working days by mail or parcel post. When purchasing a service, we will contact you within 1 day and agree on the time of service provision. When purchasing an informative file or video, you will receive an e-mail message with a link to the video on the Lawio website. The download must be done in the email notification or on the homepage by pressing the download symbol in the lower right corner of the video player within 30 days. If you did not download within 30 days, please contact us, we will send the information or video file manually.